Yoco incident
Intermittent card machine and Yoco Counter payment issues
Yoco experienced a minor incident on July 22, 2026 affecting Card machines and Yoco POS / Counter POS, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 03:57 PM UTC
Status: Investigating Partial outage affecting card machine and cloud/online payment transactions Affected components Card machines (Degraded performance)
- investigating Jul 21, 2026, 04:01 PM UTC
Status: Investigating Card machine transactions are affected; you can transact in standalone mode. Our team is investigating. We apologise for the inconvenience. Affected components Card machines (Degraded performance)
- investigating Jul 21, 2026, 04:02 PM UTC
Status: Investigating Card machine transactions are affected; you can transact in standalone mode. Our team is investigating. We apologise for the inconvenience. Affected components Card machines (Degraded performance)
- investigating Jul 21, 2026, 04:02 PM UTC
Status: Investigating We’ve picked up an issue impacting [product/service] that may be causing [impact]. Our investigation is ongoing - we’ll keep you posted here. Affected components Card machines (Degraded performance) Yoco POS / Counter POS (Degraded performance)
- investigating Jul 21, 2026, 04:04 PM UTC
Status: Investigating We’ve picked up an issue impacting Yoco Counter & card machines that may be causing payments. Our investigation is ongoing - we’ll keep you posted here. Affected components Card machines (Degraded performance) Yoco POS / Counter POS (Degraded performance)
- investigating Jul 21, 2026, 04:06 PM UTC
Status: Investigating We’ve picked up an issue impacting Yoco Counter & card machines that may be causing intermittent payment issues. Our investigation is ongoing - we’ll keep you posted here. Affected components Card machines (Degraded performance) Yoco POS / Counter POS (Degraded performance)
- monitoring Jul 21, 2026, 04:25 PM UTC
Status: Monitoring A fix has been implemented. Please restart your card machine and POS to apply it. We're monitoring to confirm resolution. Affected components Card machines (Degraded performance) Yoco POS / Counter POS (Degraded performance)
- monitoring Jul 21, 2026, 05:16 PM UTC
Status: Monitoring This incident has been resolved. Card machine and integrated payment transactions (Counter, Lightspeed, Table) are fully restored. If you haven't already, please restart your card machine and POS device to ensure the fix has been applied. Thank you for your patience. Affected components Card machines (Operational) Yoco POS / Counter POS (Operational)
- resolved Jul 22, 2026, 06:02 AM UTC
Status: Resolved We’ve resolved the issue that impacted Integrated POS payments and all our systems are stable again. Thank you for your patience while we got this fixed. Affected components Card machines (Operational) Yoco POS / Counter POS (Operational)