Yoco incident

Order slip printing on Yoco POS is currently delayed

Yoco is currently experiencing a major incident affecting Yoco POS / Counter POS, which began 7h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 08:56 AM UTC
Resolved
Ongoing
Duration
● 7h 6m
Detected by Pingoru
Oct 21, 2026, 08:56 AM UTC

Affected components

Yoco POS / Counter POS

Update timeline

  1. investigating Oct 21, 2026, 08:56 AM UTC

    Status: Investigating Order routing on Yoco POS is currently delayed in triggering order slip print jobs, so order slips may take longer than usual to print. Card machine and online payment transactions are processing normally. We're investigating and working to restore full service as quickly as possible. We apologise for the inconvenience. Affected components Yoco POS / Counter POS (Degraded performance)

  2. monitoring Oct 21, 2026, 10:30 AM UTC

    Status: Monitoring Merchant impact from delayed order slip printing on Yoco POS is currently minimal. We're monitoring the situation closely and will share a further update shortly. Card machine and online payment transactions are processing normally. We apologise for the inconvenience. Affected components Yoco POS / Counter POS (Degraded performance)