Yoco incident

Some Instant Payouts are currently delayed.

Resolved after 1 hour 17 minutes, affecting Payouts, on October 31, 2026.

resolved Oct 31, 2026, 04:30 PM UTC

Instant Payouts have been restored and Payouts are operating normally. A small number of Instant Payouts requested earlier today are still pending, and our team is working to complete them. We apologise for the inconvenience.

Started
Oct 31, 2026, 03:13 PM UTC
Resolved
Oct 31, 2026, 04:30 PM UTC
Duration
1h 17m
Detected by Pingoru
Oct 31, 2026, 03:13 PM UTC

Affected components

Payouts

Update timeline

  1. investigating Oct 31, 2026, 03:13 PM UTC

    Some Instant Payouts are currently showing as submitted and have not yet been paid out. Card machine and online payment transactions are processing normally. We're investigating and working to restore full service as quickly as possible. We apologise for the inconvenience.

  2. resolved Oct 31, 2026, 04:30 PM UTC

    Instant Payouts have been restored and Payouts are operating normally. A small number of Instant Payouts requested earlier today are still pending, and our team is working to complete them. We apologise for the inconvenience.

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