Yoco experienced a minor incident on September 14, 2026 affecting Yoco App and Yoco POS / Counter POS, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 14, 2026, 06:37 AM UTC
Status: Monitoring The authentication issue affecting some merchants' ability to log into the Yoco App has been resolved. Affected tribe: Ecosystem Platform. All components are operating normally; we're monitoring for stability. Affected components Yoco App (Partial outage) Yoco POS / Counter POS (Partial outage)
- monitoring Sep 14, 2026, 06:41 AM UTC
Status: Monitoring The authentication issue affecting some merchants' ability to log into the Yoco App has been resolved. We're monitoring for stability. Affected components Yoco App (Partial outage) Yoco POS / Counter POS (Partial outage)
- monitoring Sep 14, 2026, 06:59 AM UTC
Status: Monitoring The authentication issue affecting some merchants' ability to log into the Yoco App has been resolved. We're monitoring for stability. Affected components Yoco App (Operational) Yoco POS / Counter POS (Partial outage)
- resolved Sep 14, 2026, 07:04 AM UTC
Status: Resolved The issue affecting some merchants' ability to log into the Yoco App has been resolved. Login and payment processing are functioning normally. We apologise for the inconvenience. Affected components Yoco POS / Counter POS (Operational) Yoco App (Operational)