Yoco incident

Login issues

Resolved after 27 minutes, affecting Yoco App and Yoco POS / Counter POS, on September 14, 2026.

resolved Sep 14, 2026, 07:04 AM UTC

The issue affecting some merchants' ability to log into the Yoco App has been resolved. Login and payment processing are functioning normally. We apologise for the inconvenience.

Started
Sep 14, 2026, 06:37 AM UTC
Resolved
Sep 14, 2026, 07:04 AM UTC
Duration
27m
Detected by Pingoru
Sep 14, 2026, 06:37 AM UTC

Affected components

Yoco AppYoco POS / Counter POS

Update timeline

  1. monitoring Sep 14, 2026, 06:37 AM UTC

    The authentication issue affecting some merchants' ability to log into the Yoco App has been resolved. Affected tribe: Ecosystem Platform. All components are operating normally; we're monitoring for stability.

  2. monitoring Sep 14, 2026, 06:41 AM UTC

    The authentication issue affecting some merchants' ability to log into the Yoco App has been resolved. We're monitoring for stability.

  3. monitoring Sep 14, 2026, 06:59 AM UTC

    The authentication issue affecting some merchants' ability to log into the Yoco App has been resolved. We're monitoring for stability.

  4. resolved Sep 14, 2026, 07:04 AM UTC

    The issue affecting some merchants' ability to log into the Yoco App has been resolved. Login and payment processing are functioning normally. We apologise for the inconvenience.

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