Yoco experienced a minor incident on September 9, 2026 affecting Payouts and Yoco POS / Counter POS, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 09, 2026, 10:56 AM UTC
Status: Investigating Some merchants may experience issues with order printing on Yoco POS. Affected components Yoco POS / Counter POS (Partial outage)
- identified Sep 09, 2026, 10:57 AM UTC
Status: Identified We have a system issue that is affecting order prints, we have diagnosed the issue, and are busy with a fix. Affected components Yoco POS / Counter POS (Partial outage)
- investigating Sep 09, 2026, 11:13 AM UTC
Status: Investigating We're investigating two separate issues affecting some merchants: delays with Instant Payouts, and order prints not printing from the POS app. We're working to restore full service as quickly as possible. Affected components Payouts (Partial outage) Yoco POS / Counter POS (Degraded performance)
- monitoring Sep 09, 2026, 11:28 AM UTC
Status: Monitoring A fix has been applied for order print issues & Instant Payouts, we're monitoring. Affected components Payouts (Operational) Yoco POS / Counter POS (Operational)
- resolved Sep 09, 2026, 01:04 PM UTC
Status: Resolved Order Printing & Instant Payouts have been restored and are processing normally. We apologise for the inconvenience. Affected components Payouts (Operational) Yoco POS / Counter POS (Operational)