Xsolla experienced a major incident on July 25, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 25, 2025, 01:23 PM UTC
Between 07:42 and 08:08 AM EST, some partner websites built with Site Builder were temporarily unavailable due to an unexpected issue affecting the service's infrastructure. The issue was identified and mitigated. Measures have been taken to reduce the risk of recurrence. We appreciate your understanding and patience.