Resolved after 1 hour 38 minutes, affecting Pay Station and Store and 1 more, on May 5, 2026.
All services are fully operational. We apologize for any inconvenience this may have caused and thank you for your patience.
Affected components
Update timeline
- investigating May 05, 2026, 07:24 PM UTC
We are currently investigating reports of degraded performance affecting the Store API. Users may experience slow load times or errors when accessing Webshop-related pages. Our team is actively looking into the issue and will provide an update as soon as possible.
- investigating May 05, 2026, 07:46 PM UTC
We are currently investigating a service outage affecting the Store API and our Webshop product in general. Our team is actively working to identify the root cause and will provide an update as soon as possible.
- monitoring May 05, 2026, 08:24 PM UTC
We have applied a mitigation that has restored Store API availability. Our team continues to monitor the service to ensure stability.
- resolved May 05, 2026, 09:03 PM UTC
All services are fully operational. We apologize for any inconvenience this may have caused and thank you for your patience.
Your product runs on more than Xsolla
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services