Resolved after 1 hour 55 minutes, on February 20, 2025.
Between February 20, 12:50 AM PST and February 20, 02:45 AM PST, we experienced an issue affecting websites using the default .xsolla.site domain. Users encountered errors or were unable to access sites built with Xsolla Sitebuilder relying on .xsolla.site. Our team identified the cause and implemented a solution. We apologize for any inconvenience this incident may have caused.
Update timeline
- resolved Feb 20, 2025, 01:09 PM UTC
Between February 20, 12:50 AM PST and February 20, 02:45 AM PST, we experienced an issue affecting websites using the default .xsolla.site domain. Users encountered errors or were unable to access sites built with Xsolla Sitebuilder relying on .xsolla.site. Our team identified the cause and implemented a solution. We apologize for any inconvenience this incident may have caused.
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