Xsolla experienced a minor incident on December 24, 2025 affecting Login, lasting 5h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 24, 2025, 09:30 PM UTC
We are currently experiencing degraded functionality in Xsolla Login Silent Authentication for Steam users due to an ongoing outage on the Steam platform. As a result, users attempting to authenticate via Xsolla Login using Steam may encounter login failures or timeouts. Other Xsolla Login authentication methods remain operational. We are actively monitoring the situation and will provide updates as Steam restores full service.
- monitoring Dec 25, 2025, 02:53 AM UTC
Steam has restored service and Xsolla Login Silent Authentication for Steam users is operating normally again. We are monitoring closely for the next 30 minutes to ensure stability.
- resolved Dec 25, 2025, 03:21 AM UTC
This issue is resolved. Xsolla Login Silent Authentication for Steam users remains stable and fully operational.