Xsolla incident

Payment Processing Issue

Critical Resolved View vendor source →

Xsolla experienced a critical incident on July 24, 2026 affecting Pay Station, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 09:32 AM UTC
Resolved
Jul 24, 2026, 09:48 AM UTC
Duration
16m
Detected by Pingoru
Jul 24, 2026, 09:32 AM UTC

Affected components

Pay Station

Update timeline

  1. identified Jul 24, 2026, 09:32 AM UTC

    We're experiencing a partial outage due to issues with payment processing.

  2. identified Jul 24, 2026, 09:34 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 24, 2026, 09:40 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 24, 2026, 09:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 24, 2026, 09:48 AM UTC

    This incident has been resolved.