Xplor Pay incident

Production Connectivity Issues

Resolved after 13 hours 27 minutes, on July 18, 2024.

investigating Jul 18, 2024, 11:32 PM UTC

We recieved reports that an upstream provider is having issues causing connection errors to multiple production services. Teams are continuing to investigate.

Started
Jul 18, 2024, 11:32 PM UTC
Resolved
Jul 19, 2024, 12:59 PM UTC
Duration
13h 27m
Detected by Pingoru
Jul 18, 2024, 11:32 PM UTC

Update timeline

  1. investigating Jul 18, 2024, 11:32 PM UTC

    We recieved reports that an upstream provider is having issues causing connection errors to multiple production services. Teams are continuing to investigate.

  2. resolved Jul 19, 2024, 12:59 PM UTC

    This incident has been resolved.

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