Xplor Pay experienced a notice incident on August 23, 2026 affecting Legacy Compass Portal and Legacy Compass Reporting, lasting 3d 14h. The incident has been resolved; the full update timeline is below.
Affected components
Legacy Compass PortalLegacy Compass Reporting
Update timeline
- monitoring Aug 23, 2026, 12:08 AM UTC
We have become aware of intermittent connectivity issues with Compass starting at 5:36pm EDT and resolving at 7:20pm EDT. While services are restored, teams are continuing to monitor and research to identify root cause. We will provide further updates as they become available.
- resolved Aug 26, 2026, 02:40 PM UTC
This incident has been resolved.