Xplor Pay incident

Quest Sandbox Outage

Resolved after 3 hours 1 minute, affecting Quest Testing Environment, on April 17, 2025.

investigating Apr 17, 2025, 01:44 PM UTC

We are experiencing problems with the Quest Sandbox API. The production system is up and running. Our team has been alerted and is working on the sandbox problem.

Started
Apr 17, 2025, 01:44 PM UTC
Resolved
Apr 17, 2025, 04:46 PM UTC
Duration
3h 1m
Detected by Pingoru
Apr 17, 2025, 01:44 PM UTC

Affected components

Quest Testing Environment

Update timeline

  1. investigating Apr 17, 2025, 01:44 PM UTC

    We are experiencing problems with the Quest Sandbox API. The production system is up and running. Our team has been alerted and is working on the sandbox problem.

  2. resolved Apr 17, 2025, 04:46 PM UTC

    This issue has been resolved.

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