Resolved after 5 hours 21 minutes, affecting konsoleH, on November 11, 2026.
Our engineering team has resolved the temporary network issue affecting access to our internal systems. All services are now fully operational. Thank you for your patience while we worked to restore access.
Affected components
Update timeline
- investigating Nov 11, 2026, 11:59 PM UTC
We are currently experiencing errors accessing konsoleH and the xneelo control panel. Our system engineers are investigating the issue, and we are working to restore normal access as soon as possible. We apologise for any inconvenience caused and will provide further updates as more information becomes available.
- resolved Nov 12, 2026, 12:52 AM UTC
We are pleased to confirm that konsoleH is accessible again and control panel tools are loading. Thank you for your patience while we restored this service.
- investigating Nov 12, 2026, 02:07 AM UTC
We are currently experiencing errors accessing konsoleH and the xneelo control panel. Our system engineers are investigating the issue, and we are working to restore normal access as soon as possible. We apologise for any inconvenience caused and will provide further updates as more information becomes available.
- investigating Nov 12, 2026, 04:28 AM UTC
The xneelo control panel is now up and running and can be used while we continue working to restore konsoleH. You can access the control panel here: https://create.xneelo.com/ We apologise for any inconvenience caused and will provide further updates as more information becomes available.
- resolved Nov 12, 2026, 05:17 AM UTC
Our engineering team has resolved the temporary network issue affecting access to our internal systems. All services are now fully operational. Thank you for your patience while we worked to restore access.
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