Xneelo incident

Ticket and Chat Systems Offline

Minor Vendor's status page →

Resolved after 15 minutes, affecting xneelo service, on May 2, 2025.

resolved May 02, 2025, 11:11 AM UTC

Ticket and Chat systems are online again Impacted: Customer support

Started
May 02, 2025, 10:55 AM UTC
Resolved
May 02, 2025, 11:11 AM UTC
Duration
15m
Detected by Pingoru
May 02, 2025, 10:55 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved May 02, 2025, 11:11 AM UTC

    Ticket and Chat systems are online again Impacted: Customer support

  2. resolved Jun 09, 2025, 01:08 PM UTC

    Ticket and Chat systems are online again Impacted: Customer support

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