Xactus incident

FraudX Reports API

Minor Resolved View vendor source →

Xactus experienced a minor incident on May 29, 2025 affecting FraudX, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 07:03 PM UTC
Resolved
May 29, 2025, 10:11 PM UTC
Duration
3h 7m
Detected by Pingoru
May 29, 2025, 07:03 PM UTC

Affected components

FraudX

Update timeline

  1. investigating May 29, 2025, 07:03 PM UTC

    Our systems have detected service degradation for the FraudX product API. Engineering staff is reviewing the system performance now.

  2. monitoring May 29, 2025, 07:15 PM UTC

    Service performance has returned to normal after a restart was executed. We are currently monitoring to ensure stability.

  3. resolved May 29, 2025, 10:11 PM UTC

    This incident has been resolved.