Xactus incident

High Error Rates - Experian Credit

Major Resolved View vendor source →

Xactus experienced a major incident on April 22, 2026 affecting Experian, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 08:51 PM UTC
Resolved
Apr 22, 2026, 10:22 PM UTC
Duration
1h 31m
Detected by Pingoru
Apr 22, 2026, 08:51 PM UTC

Affected components

Experian

Update timeline

  1. investigating Apr 22, 2026, 08:51 PM UTC

    We have detected elevated error rates for credit pulls from Experian. We are investigating the cause of the issue now.

  2. identified Apr 22, 2026, 09:15 PM UTC

    We have confirmed with support personnel at Experian that they are working to resolve an outage.

  3. monitoring Apr 22, 2026, 09:57 PM UTC

    Error rates have returned to normal levels. We will monitor to ensure stability.

  4. resolved Apr 22, 2026, 10:22 PM UTC

    This incident has been resolved.