WorkOS incident

Elevated Authkit SSO Errors

Resolved after 2 hours 4 minutes, affecting SSO and AuthKit, on July 31, 2026.

monitoring Jul 31, 2026, 05:10 PM UTC

The fix has deployed, we are monitoring systems to verify the impact is fully mitigated

Started
Jul 31, 2026, 04:01 PM UTC
Resolved
Jul 31, 2026, 06:06 PM UTC
Duration
2h 4m
Detected by Pingoru
Jul 31, 2026, 04:01 PM UTC

Affected components

SSOAuthKit

Update timeline

  1. investigating Jul 31, 2026, 04:01 PM UTC

    We're investigating an increase in Single Sign-On errors. We will share an update as soon as possible.

  2. investigating Jul 31, 2026, 04:12 PM UTC

    It appears some users may be experiencing a redirect loop during sign-on, we are narrowing in on a cause

  3. investigating Jul 31, 2026, 04:16 PM UTC

    We have identifed an issue causing a small subset of Authkit SSO customers to experience errors during sign-on. A fix is being prepared.

  4. investigating Jul 31, 2026, 04:34 PM UTC

    The issue affects a small set of customers using Authkit SSO. The standalone SSO API remains unaffected, we have corrected that here on the status page

  5. investigating Jul 31, 2026, 05:00 PM UTC

    We have identified the issue and are deploying a fix. AuthKit SSO sign-on remains partially degraded for a small subset of customers; standalone SSO continues to be unaffected. We'll share another update once the fix has fully rolled out.

  6. monitoring Jul 31, 2026, 05:10 PM UTC

    The fix has deployed, we are monitoring systems to verify the impact is fully mitigated

  7. resolved Jul 31, 2026, 06:06 PM UTC

    The issue has been resolved.

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