WorkOS experienced a major incident on July 31, 2026 affecting SSO and AuthKit, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 31, 2026, 04:01 PM UTC
We're investigating an increase in Single Sign-On errors. We will share an update as soon as possible.
- investigating Jul 31, 2026, 04:12 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- investigating Jul 31, 2026, 04:16 PM UTC
We have identifed an issue causing a small subset of SSO customers to experience errors during sign-on. A fix is being prepared.
- investigating Jul 31, 2026, 04:34 PM UTC
The issue only affects a small set of customers using Authkit SSO. The standalone SSO API remains unaffected, we have corrected that here on the status page
- investigating Jul 31, 2026, 05:00 PM UTC
We have identified the issue and are deploying a fix. AuthKit SSO sign-on remains partially degraded for a small subset of customers; standalone SSO continues to be unaffected. We'll share another update once the fix has fully rolled out.
- monitoring Jul 31, 2026, 05:10 PM UTC
The fix has deployed, we are monitoring systems to verify the impact is fully mitigated
- resolved Jul 31, 2026, 06:06 PM UTC
The issue has been resolved.