WorkOS incident

Elevated errors across SSO and AuthKit

Resolved after 1 hour 3 minutes, affecting SSO and AuthKit, on October 23, 2026.

resolved Oct 23, 2026, 05:01 PM UTC

This is now resolved. Errors and latency were elevated between 15:21 and 15:50 UTC primarily for requests served by MIA and ATL with some impact on the US east coast and northern South America.

Started
Oct 23, 2026, 03:57 PM UTC
Resolved
Oct 23, 2026, 05:01 PM UTC
Duration
1h 3m
Detected by Pingoru
Oct 23, 2026, 03:57 PM UTC

Affected components

SSOAuthKit

Update timeline

  1. investigating Oct 23, 2026, 03:57 PM UTC

    We are seeing elevated errors and request latency across SSO and AuthKit due to network degradation and an upstream provider.

  2. monitoring Oct 23, 2026, 04:09 PM UTC

    We're seeing recovery across services and will continue to monitor.

  3. resolved Oct 23, 2026, 05:01 PM UTC

    This is now resolved. Errors and latency were elevated between 15:21 and 15:50 UTC primarily for requests served by MIA and ATL with some impact on the US east coast and northern South America.

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