WorkOS incident

Delayed Email Deliverability

Minor Resolved View vendor source →

WorkOS experienced a minor incident on July 29, 2026 affecting AuthKit, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 06:30 PM UTC
Resolved
Jul 29, 2026, 07:54 PM UTC
Duration
1h 23m
Detected by Pingoru
Jul 29, 2026, 06:30 PM UTC

Affected components

AuthKit

Update timeline

  1. investigating Jul 29, 2026, 06:30 PM UTC

    We're investigating delays in email deliverability.

  2. identified Jul 29, 2026, 06:36 PM UTC

    We've identified the issue and have implemented a mitigation. We are seeing normal email deliverability now but Dashboard email delivery statuses are currently not being updated.

  3. monitoring Jul 29, 2026, 07:24 PM UTC

    We have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.

  4. resolved Jul 29, 2026, 07:54 PM UTC

    This incident has been resolved.