WorkOS incident

Continued email delivery errors

Resolved after 3 hours 27 minutes, affecting Dashboard, on July 27, 2026.

monitoring Jul 27, 2026, 03:36 PM UTC

We have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.

Started
Jul 27, 2026, 02:10 PM UTC
Resolved
Jul 27, 2026, 05:37 PM UTC
Duration
3h 27m
Detected by Pingoru
Jul 27, 2026, 02:10 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jul 27, 2026, 02:10 PM UTC

    We are investigating reports that email delivery statuses in Dashboard are not being updated.

  2. investigating Jul 27, 2026, 02:33 PM UTC

    We are continuing to investigate email delivery errors in addition to Dashboard email delivery statuses not being updated.

  3. monitoring Jul 27, 2026, 03:36 PM UTC

    We have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.

  4. resolved Jul 27, 2026, 05:37 PM UTC

    Email delivery is operating normally.

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