WorkOS experienced a major incident on July 27, 2026 affecting Dashboard, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Jul 27, 2026, 02:10 PM UTC
We are investigating reports that email delivery statuses in Dashboard are not being updated.
- investigating Jul 27, 2026, 02:33 PM UTC
We are continuing to investigate email delivery errors in addition to Dashboard email delivery statuses not being updated.
- monitoring Jul 27, 2026, 03:36 PM UTC
We have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.
- resolved Jul 27, 2026, 05:37 PM UTC
Email delivery is operating normally.