WorkOS incident

Elevated errors during email delivery

Major Resolved View vendor source →

WorkOS experienced a major incident on July 27, 2026, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 10:05 AM UTC
Resolved
Jul 27, 2026, 01:04 PM UTC
Duration
2h 58m
Detected by Pingoru
Jul 27, 2026, 10:05 AM UTC

Update timeline

  1. investigating Jul 27, 2026, 10:05 AM UTC

    We are investigating elevated errors during delivery of emails.

  2. monitoring Jul 27, 2026, 11:03 AM UTC

    We have implemented a mitigation and are continuing to monitor.

  3. investigating Jul 27, 2026, 11:20 AM UTC

    Our mitigation did not fully resolve the issue. We are continuing to investigate.

  4. monitoring Jul 27, 2026, 12:11 PM UTC

    We have applied a refined mitigation and are continuing to monitor delivery rates.

  5. resolved Jul 27, 2026, 01:04 PM UTC

    Delivery rates have recovered.