WorkOS incident

Elevated Webhook Latency

Minor Resolved View vendor source →

WorkOS experienced a minor incident on July 21, 2026, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 06:58 PM UTC
Resolved
Jul 21, 2026, 07:49 PM UTC
Duration
51m
Detected by Pingoru
Jul 21, 2026, 06:58 PM UTC

Update timeline

  1. investigating Jul 21, 2026, 06:58 PM UTC

    We're investigating webhook delivery delays. We apologize for the inconvenience and will share an update once we have more information.

  2. identified Jul 21, 2026, 07:09 PM UTC

    We've identified the source of the latency and have implemented a fix.

  3. monitoring Jul 21, 2026, 07:37 PM UTC

    We're seeing a return to normal webhook latency and are continuing to monitor.

  4. resolved Jul 21, 2026, 07:49 PM UTC

    Webhook latency is back to normal levels. We have identified that this latency only affected a very small subset of customers.