Workato incident

Workato Service Degradation

Resolved after 18 minutes, on July 16, 2026.

resolved Jul 16, 2026, 07:00 AM UTC

On July 16, 2026, between approximately 07:17 AM and 07:35 AM UTC, the Workato platform experienced two brief periods of service degradation affecting the API platform, developer and embedded API services, the web interface, and recipe trigger polling. Customers may have observed errors in API platform requests, developer and embedded API requests, and UI requests, and some recipe trigger polls may have failed. The issue has since been resolved. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

Started
Jul 16, 2026, 07:17 AM UTC
Resolved
Jul 16, 2026, 07:35 AM UTC
Duration
18m
Detected by Pingoru
Jul 16, 2026, 07:17 AM UTC

Update timeline

  1. resolved Jul 16, 2026, 07:00 AM UTC

    On July 16, 2026, between approximately 07:17 AM and 07:35 AM UTC, the Workato platform experienced two brief periods of service degradation affecting the API platform, developer and embedded API services, the web interface, and recipe trigger polling. Customers may have observed errors in API platform requests, developer and embedded API requests, and UI requests, and some recipe trigger polls may have failed. The issue has since been resolved. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

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