Workato incident

AgentX Service Degradation

Resolved after 1 hour, affecting Chatbot, on June 3, 2026.

resolved Jun 03, 2026, 10:42 AM UTC

On June 03, 2026, between approximately 08:30 AM and 09:30 AM UTC, the Workato platform experienced a degradation in its AgentX service. Some customers may have encountered errors in the AgentX chats. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

Started
Jun 03, 2026, 08:30 AM UTC
Resolved
Jun 03, 2026, 09:30 AM UTC
Duration
1h
Detected by Pingoru
Jun 03, 2026, 08:30 AM UTC

Affected components

Chatbot

Update timeline

  1. resolved Jun 03, 2026, 10:42 AM UTC

    On June 03, 2026, between approximately 08:30 AM and 09:30 AM UTC, the Workato platform experienced a degradation in its AgentX service. Some customers may have encountered errors in the AgentX chats. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

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