Workato incident

Deployments and RLCM Performance Degradation

Resolved after 9 hours 9 minutes, affecting Workspace Administration, on September 16, 2026.

resolved Sep 17, 2026, 06:59 AM UTC

After further monitoring, this issue is now considered resolved, and customers should no longer encounter errors when completing deployments. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Started
Sep 16, 2026, 09:50 PM UTC
Resolved
Sep 17, 2026, 06:59 AM UTC
Duration
9h 9m
Detected by Pingoru
Sep 16, 2026, 09:50 PM UTC

Affected components

Workspace Administration

Update timeline

  1. investigating Sep 16, 2026, 09:50 PM UTC

    We are investigating an issue impacting Deployments and Recipe Lifecycle Management (RLCM). Customers may encounter errors preventing them from completing a deployment. We will share additional information as soon as it is available.

  2. identified Sep 16, 2026, 10:52 PM UTC

    We have identified the underlying cause of the issue and are actively working on remediation. We will share further updates soon.

  3. identified Sep 17, 2026, 12:21 AM UTC

    We are continuing to investigate a fix for this issue and will share additional information as soon as it is available.

  4. monitoring Sep 17, 2026, 06:09 AM UTC

    We have deployed a fix and are seeing improvement. We are continuing to monitor the platform to confirm deployments are completing normally. We will share additional information as soon as it is available.

  5. resolved Sep 17, 2026, 06:59 AM UTC

    After further monitoring, this issue is now considered resolved, and customers should no longer encounter errors when completing deployments. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

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