Service Disruption
Timeline · 2 updates
- investigating Jun 17, 2026, 12:20 PM UTC
We are aware of an issue and are currently investigating.
- resolved Jun 17, 2026, 12:39 PM UTC
This incident has been resolved.
Wise Outage History
Wise is up right nowWise had 38 outages in the last 2 years totaling 80h 59m of downtime — averaging 1.6 incidents per month.
There were 38 Wise outages since April 1, 2025 totaling 80h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.
Transfers are delayed
Affected: 💸 Payments
Timeline · 2 updates
- identified May 21, 2026, 05:23 AM UTC
Payments are currently taking longer than usual, impacting Wise customers and Wise Platform partners. We are monitoring the situation and working towards a fix.
- resolved May 21, 2026, 06:33 AM UTC
This incident has been resolved.
Delay with Euro payments
Affected: 📱 Mobile App📰 Website💱 Account💸 Payments🔗 API✉️ Customer Support
Timeline · 3 updates
- identified May 19, 2026, 10:59 AM UTC
Euro payments are currently taking longer than usual and we are monitoring the situation closely.
- identified May 19, 2026, 11:04 AM UTC
We are continuing to work on a fix for this issue.
- resolved May 20, 2026, 10:58 AM UTC
This incident has now been resolved
Issue affecting spending limits and card controls
Affected: 📱 Mobile App📰 Website💱 Account🔗 API
Timeline · 3 updates
- investigating May 15, 2026, 12:27 PM UTC
We're aware of an issue that's affecting customers. As a result, some customers may not be able to see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.
- identified May 15, 2026, 01:10 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 15, 2026, 04:48 PM UTC
This incident has been resolved now.
Brazil: Wise Card to Apple Pay
Affected: 📱 Mobile App💳 Debit Card
Timeline · 4 updates
- investigating May 08, 2026, 12:25 PM UTC
We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually by entering the card details directly into the Apple Wallet app.
- investigating May 08, 2026, 12:25 PM UTC
We are continuing to investigate this issue.
- investigating May 08, 2026, 12:26 PM UTC
We are continuing to investigate this issue.
- resolved May 08, 2026, 05:28 PM UTC
This incident has been resolved.
Issue with transfers
Affected: 💱 Account💸 Payments
Timeline · 3 updates
- investigating Apr 29, 2026, 01:25 PM UTC
We're aware of an issue with transfers that's affecting customers and Wise Platform partners. Our team is investigating the situation.
- monitoring Apr 29, 2026, 01:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2026, 01:46 PM UTC
This incident has been resolved.
Service partially unavailable
Affected: 💱 Account💸 Payments💳 Debit Card🔗 API
Timeline · 5 updates
- investigating Mar 19, 2026, 09:49 AM UTC
We are currently investigating this issue.
- investigating Mar 19, 2026, 09:58 AM UTC
We are continuing to investigate this issue.
- identified Mar 19, 2026, 10:15 AM UTC
We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.
- monitoring Mar 19, 2026, 10:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 10:54 AM UTC
This incident has been resolved.
Issues with instant payments
Affected: 💱 Account💸 Payments🔗 API
Timeline · 3 updates
- identified Mar 05, 2026, 12:25 PM UTC
We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.
- monitoring Mar 05, 2026, 01:39 PM UTC
Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works to resolve this.
- resolved Mar 05, 2026, 02:27 PM UTC
This incident has been resolved.
Issue with sending money where transfers are delayed
Affected: 📱 Mobile App📰 Website💱 Account💸 Payments💳 Debit Card🔗 API
Timeline · 4 updates
- investigating Jan 27, 2026, 07:03 AM UTC
We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.
- identified Jan 27, 2026, 07:23 AM UTC
Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.
- monitoring Jan 27, 2026, 08:11 AM UTC
A fix has been implemented, affected transfers and payouts are almost back to normal.
- resolved Jan 27, 2026, 08:20 AM UTC
This incident has been resolved.
Apple Pay issues for Mastercard users in Malaysia
Affected: 📱 Mobile App💳 Debit Card
Timeline · 4 updates
- identified Jan 22, 2026, 01:47 PM UTC
We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.
- identified Jan 22, 2026, 07:47 PM UTC
Our teams continue to work on a fix for this issue. We will continue to provide status updates here.
- identified Jan 23, 2026, 10:18 AM UTC
We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.
- resolved Jan 23, 2026, 11:07 AM UTC
This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.
Issue with sending and moving money
Affected: 📱 Mobile App📰 Website💱 Account💸 Payments💳 Debit Card🔗 API✉️ Customer Support
Timeline · 3 updates
- monitoring Jan 15, 2026, 11:21 AM UTC
We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.
- monitoring Jan 15, 2026, 11:28 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 15, 2026, 11:35 AM UTC
The incident has been resolved.
Global transfers delayed
Affected: 💸 Payments🔗 API
Timeline · 2 updates
- investigating Jan 10, 2026, 12:34 AM UTC
We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.
- resolved Jan 10, 2026, 02:35 AM UTC
This incident has been resolved.
Issue with card pay-ins
Affected: 📱 Mobile App📰 Website
Timeline · 2 updates
- identified Jan 07, 2026, 04:06 PM UTC
We are currently experiencing an issue which affects all card, GooglePay and Apple Pay payments to Wise accounts. Our team is working to fix this as soon as possible.
- resolved Jan 07, 2026, 06:09 PM UTC
This incident has been resolved.
Sandbox Error
Affected: 🔗 API
Timeline · 3 updates
- identified Dec 15, 2025, 03:22 PM UTC
We have identified an error in Sandbox impacting transfer flows for Sandbox users. A fix is being implemented.
- monitoring Dec 15, 2025, 03:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2025, 06:48 PM UTC
This incident has been resolved.
Service unavailable
Affected: 📱 Mobile App📰 Website💱 Account💸 Payments💳 Debit Card🔗 API
Timeline · 3 updates
- investigating Dec 05, 2025, 09:05 AM UTC
We are investigating an issue caused by a third party service provider. As a result customers are having issues accessing our website and using our service. Our team is monitoring the situation.
- monitoring Dec 05, 2025, 09:23 AM UTC
The third party resolved the issue and our service is running normally again. Our team continues to monitor the situation.
- resolved Dec 05, 2025, 09:43 AM UTC
This incident has been resolved.
Issue with INR UPI Transfers
Affected: 📱 Mobile App📰 Website💱 Account💸 Payments💳 Debit Card🔗 API✉️ Customer Support
Timeline · 1 update
- resolved Nov 28, 2025, 11:34 AM UTC
Between 1:01 and 10:53 UTC, we experienced an issue with INR UPI transfers where payments are rejected. The issue is now fully resolved. We're sorry for the disruption.
Transfers delayed
Timeline · 1 update
- resolved Nov 26, 2025, 07:43 AM UTC
Between 5:00 and 6:15 am UTC, we experienced an issue during and after planned maintenance (scheduled for 5:00–5:20 am UTC) that caused SEPA transfers to take longer than usual. The issue is now fully resolved and services are back to normal. We’re sorry for the disruption.
Issues with sandbox
Timeline · 1 update
- resolved Nov 19, 2025, 02:50 PM UTC
We experienced a brief infrastructure issue in the Sandbox environment between 13:57 UTC and 14:25 UTC. Users may have experienced timeouts or failed requests for approximately 28 minutes. The issue has been identified and fully resolved. All systems are operating normally.
Issues with login and transfers
Affected: 📱 Mobile App📰 Website💱 Account💸 Payments🔗 API
Timeline · 4 updates
- identified Nov 18, 2025, 12:39 PM UTC
We are currently experiencing issues on our platform due to a third party provider reporting an outage. As a result, some customers might experience issues when using our website or making payments. Our team is already working on a solution. This issue might impact Wise Platform API customers too.
- identified Nov 18, 2025, 02:37 PM UTC
We are aware that some customers are experiencing issues using our mobile apps. Our team continues to monitor the third party service provider outage and will report updates as they become available.
- monitoring Nov 18, 2025, 02:54 PM UTC
A fix has been implemented and we are monitoring the results. We will continue to report updates as they become available.
- resolved Nov 18, 2025, 04:06 PM UTC
This incident has been resolved, all services are operational.
Issue with card and Apple Pay pay-ins
Affected: 💸 Payments
Timeline · 2 updates
- investigating Nov 11, 2025, 01:58 PM UTC
We are currently experiencing an issue which affects all card and Apple Pay pay-ins to Wise accounts. Our team is working to fix this as soon as possible.
- resolved Nov 11, 2025, 02:46 PM UTC
This incident has been resolved.
Issue with displaying transactions
Affected: 💱 Account💸 Payments
Timeline · 3 updates
- investigating Oct 24, 2025, 11:10 AM UTC
We are currently experiencing an issue which can cause transaction details not to be displayed for some customers. Our teams are working to resolve it and will update the status accordingly.
- monitoring Oct 24, 2025, 01:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 24, 2025, 03:07 PM UTC
This incident has been resolved.
Technical issue for API users
Timeline · 1 update
- resolved Oct 22, 2025, 10:54 AM UTC
We experienced an issue from 08:55 to 10:18 UTC where Wise Platform partners creating third party transfers may have experienced errors in their integrations. This was caused by a malformation of the date format Wise was providing in API responses. The issue has now been resolved.
Issue with contacting Customer Support
Affected: ✉️ Customer Support
Timeline · 2 updates
- monitoring Oct 20, 2025, 10:29 AM UTC
We were experiencing an outage related to an external service provider from 07:09 UTC. As a result, customers in some countries had issues contacting our customer support team via phone and chat. The outage also affected our email response time. A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 10:57 AM UTC
This incident has been resolved.
Interest payout delayed for customers in the US
Affected: 💱 Account
Timeline · 2 updates
- identified Oct 01, 2025, 03:09 PM UTC
We are currently experiencing an issue which is delaying the payout of Interest for our customers in the US. Our team is working to fix this as soon as possible.
- resolved Oct 01, 2025, 04:22 PM UTC
This incident has been resolved.
Delayed transfers
Affected: 📱 Mobile App📰 Website💸 Payments🔗 API
Timeline · 4 updates
- identified Sep 26, 2025, 03:44 PM UTC
We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.
- identified Sep 26, 2025, 03:45 PM UTC
We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.
- monitoring Sep 26, 2025, 04:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 26, 2025, 05:32 PM UTC
This incident has been resolved.