White Label Communications incident
Call completion failures and degradation
Resolved after 8 hours 2 minutes, affecting Registration and Inbound Calling and 1 more, on June 22, 2026.
The LAS zone has been returned to normal operation. Calls are completing normally at this time in all 3 zones.
Affected components
Update timeline
- identified Jun 22, 2026, 07:21 PM UTC
We have identified a similar issue that necessitates a failover of the LAS zone. Failover has been initiated. If you're having ongoing issues, please reach out to the support team.
- monitoring Jun 22, 2026, 08:45 PM UTC
We continue to monitor the health of the system in its failed over state. LAS zone will be restored to full service this evening.
- resolved Jun 23, 2026, 03:23 AM UTC
The LAS zone has been returned to normal operation. Calls are completing normally at this time in all 3 zones.
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