White Label Communications incident
Call completion failures and degradation
White Label Communications is currently experiencing a major incident affecting Registration and Inbound Calling and 1 more component, which began 2h ago. The vendor's full update timeline is below.
Affected components
RegistrationInbound CallingOutbound Calling
Update timeline
- identified Jun 22, 2026, 07:21 PM UTC
We have identified a similar issue that necessitates a failover of the LAS zone. Failover has been initiated. If you're having ongoing issues, please reach out to the support team.
- monitoring Jun 22, 2026, 08:45 PM UTC
We continue to monitor the health of the system in its failed over state. LAS zone will be restored to full service this evening.