White Label Communications incident

Call completion failures and degradation

White Label Communications is currently experiencing a major incident affecting Registration and Inbound Calling and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 07:21 PM UTC
Resolved
Ongoing
Duration
● 1h 35m
Detected by Pingoru
Jun 22, 2026, 07:21 PM UTC

Affected components

RegistrationInbound CallingOutbound Calling

Update timeline

  1. identified Jun 22, 2026, 07:21 PM UTC

    We have identified a similar issue that necessitates a failover of the LAS zone. Failover has been initiated. If you're having ongoing issues, please reach out to the support team.

  2. monitoring Jun 22, 2026, 08:45 PM UTC

    We continue to monitor the health of the system in its failed over state. LAS zone will be restored to full service this evening.