White Label Communications incident

Intermittent inbound queue call impairment

Minor Ongoing View vendor source →

White Label Communications is currently experiencing a minor incident affecting Call Center, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 07:48 PM UTC
Resolved
Ongoing
Duration
● 1h 6m
Detected by Pingoru
Jun 17, 2026, 07:48 PM UTC

Affected components

Call Center

Update timeline

  1. investigating Jun 17, 2026, 07:48 PM UTC

    We are currently investigating an intermittent issue with inbound queue calls not being offered to available agents. Engineering is actively investigating the issue. If you are experiencing any issues, please open a ticket with [email protected]

  2. identified Jun 17, 2026, 08:39 PM UTC

    The issue has been identified and a fix is being implemented.