White Label Communications incident

Atlas Web Portal Access.

Resolved after 18 hours 44 minutes, affecting Web Portal, on June 8, 2026.

monitoring Jun 08, 2026, 08:39 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 08, 2026, 06:40 PM UTC
Resolved
Jun 09, 2026, 01:24 PM UTC
Duration
18h 44m
Detected by Pingoru
Jun 08, 2026, 06:40 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Jun 08, 2026, 06:40 PM UTC

    We are currently investigating an issue with accessing the Atlas Wed Portal.

  2. investigating Jun 08, 2026, 06:54 PM UTC

    The Atlas web portal is operational. We are continuing to review the events.

  3. identified Jun 08, 2026, 07:47 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 08, 2026, 08:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 09, 2026, 01:24 PM UTC

    This incident has been resolved.

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