White Label Communications incident

Account creation issues

Minor Vendor's status page →

Resolved after 1 day, affecting Web Portal, on June 6, 2022.

resolved Jun 07, 2022, 03:40 PM UTC

Issue with account creation was identified and all systems appear to be operating normally.

Started
Jun 06, 2022, 03:34 PM UTC
Resolved
Jun 07, 2022, 03:40 PM UTC
Duration
1d
Detected by Pingoru
Jun 06, 2022, 03:34 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Jun 06, 2022, 03:34 PM UTC

    We are currently investigating an issue with account creation. Partners may experience issues when attempting to create accounts or convert quotes into accounts.

  2. resolved Jun 07, 2022, 03:40 PM UTC

    Issue with account creation was identified and all systems appear to be operating normally.

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