White Label Communications incident

Inbound call failures

Minor Vendor's status page →

Resolved after 5 hours 52 minutes, affecting Inbound Calling, on October 9, 2022.

monitoring Oct 09, 2022, 09:41 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 09, 2022, 05:08 PM UTC
Resolved
Oct 09, 2022, 11:00 PM UTC
Duration
5h 52m
Detected by Pingoru
Oct 09, 2022, 05:08 PM UTC

Affected components

Inbound Calling

Update timeline

  1. investigating Oct 09, 2022, 05:08 PM UTC

    White Label Engineers are investigating inbound call failures resulting in busy signals.

  2. monitoring Oct 09, 2022, 09:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 10, 2022, 02:06 PM UTC

    This incident has been resolved.

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