White Label Communications incident

Call / Registration Failures

Resolved after 6 hours 24 minutes, affecting Registration and Inbound Calling and 1 more, on November 2, 2022.

monitoring Nov 02, 2022, 07:52 PM UTC

White Label Engineering has identified the issue and has implemented a fix and is monitoring the system.

Started
Nov 02, 2022, 07:51 PM UTC
Resolved
Nov 03, 2022, 02:15 AM UTC
Duration
6h 24m
Detected by Pingoru
Nov 02, 2022, 07:51 PM UTC

Affected components

RegistrationInbound CallingOutbound Calling

Update timeline

  1. investigating Nov 02, 2022, 07:51 PM UTC

    White Label Engineering is investigating an issue with calling / registration.

  2. monitoring Nov 02, 2022, 07:52 PM UTC

    White Label Engineering has identified the issue and has implemented a fix and is monitoring the system.

  3. resolved Nov 03, 2022, 02:15 AM UTC

    This incident has been resolved.

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