White Label Communications incident

Inbound fax delays

Resolved after 2 hours 56 minutes, affecting Fax, on November 4, 2022.

monitoring Nov 04, 2022, 07:55 PM UTC

A fix has been implemented and we are monitoring the results. Inbound faxing delays may continue while normal traffic is processed.

Started: Nov 04, 2022, 06:13 PM UTC
Resolved: Nov 04, 2022, 09:10 PM UTC
Duration: 2h 56m
Detected by Pingoru: Nov 04, 2022, 06:13 PM UTC

Affected components

Fax

Update timeline

investigating Nov 04, 2022, 06:13 PM UTC

We are currently investigating inbound fax delays. Atlas faxing is unaffected at this time.
investigating Nov 04, 2022, 07:15 PM UTC

We are continuing to investigate this issue.
monitoring Nov 04, 2022, 07:55 PM UTC

A fix has been implemented and we are monitoring the results. Inbound faxing delays may continue while normal traffic is processed.
resolved Nov 04, 2022, 09:10 PM UTC

This incident has been resolved.

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