Resolved after 6 hours 8 minutes, affecting Inbound Calling, on November 23, 2022.
We will be marking this incident resolved at this time. Please reach out to support if you have any further issues.
Affected components
Update timeline
- investigating Nov 23, 2022, 03:24 PM UTC
We are currently investigating an issue with some holiday routes activating a day early.
- identified Nov 23, 2022, 03:55 PM UTC
We have identified the issue related to holiday routes. Non-repeating holidays are currently the only impaired routes. While we work toward a resolution please use the repeating holiday options.
- monitoring Nov 23, 2022, 08:52 PM UTC
A fix has been implemented by the development team. We have actively resaved all non-recurring holidays. Please reach out to support with any continued issues.
- resolved Nov 23, 2022, 09:33 PM UTC
We will be marking this incident resolved at this time. Please reach out to support if you have any further issues.
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