Resolved after 2 days 18 hours, affecting Click-to-Call, on December 6, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
Click-to-Call
Update timeline
- investigating Dec 06, 2022, 07:14 PM UTC
We are currently investigating an issue with the click-to-call plug-in as well as the quick call function in boomea.
- identified Dec 07, 2022, 02:01 PM UTC
The issue has been identified and we are working on a solution.
- identified Dec 07, 2022, 09:45 PM UTC
We have developed the fix for the click-to-call issue and will be implementing the correction this evening.
- monitoring Dec 08, 2022, 01:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 09, 2022, 01:29 PM UTC
This incident has been resolved.
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