Resolved after 9 hours 16 minutes, affecting Web Portal, on October 20, 2025.
AWS has implemented a fix and they are observing normal network traffic at this point. We will continue to monitor.
Affected components
Web Portal
Update timeline
- identified Oct 20, 2025, 03:04 PM UTC
We are currently aware of an incident in AWS causing degraded portal performance. AWS is working to correct their issues.
- monitoring Oct 20, 2025, 10:04 PM UTC
AWS has implemented a fix and they are observing normal network traffic at this point. We will continue to monitor.
- resolved Oct 21, 2025, 12:20 AM UTC
AWS has noted this incident as resolved.
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