White Label Communications incident

Atlas Portal Degradation

Resolved after 1 hour 23 minutes, affecting Web Portal, on December 22, 2025.

monitoring Dec 22, 2025, 03:36 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 22, 2025, 03:03 PM UTC
Resolved
Dec 22, 2025, 04:26 PM UTC
Duration
1h 23m
Detected by Pingoru
Dec 22, 2025, 03:03 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Dec 22, 2025, 03:03 PM UTC

    We are currently investigating an issue with accessing the Atlas portal.

  2. identified Dec 22, 2025, 03:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 22, 2025, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 22, 2025, 04:26 PM UTC

    This incident has been resolved.

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