White Label Communications incident

Atlas Portal Degradation

Minor Resolved View vendor source →

White Label Communications experienced a minor incident on December 22, 2025 affecting Web Portal, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 03:03 PM UTC
Resolved
Dec 22, 2025, 04:26 PM UTC
Duration
1h 23m
Detected by Pingoru
Dec 22, 2025, 03:03 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Dec 22, 2025, 03:03 PM UTC

    We are currently investigating an issue with accessing the Atlas portal.

  2. identified Dec 22, 2025, 03:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 22, 2025, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 22, 2025, 04:26 PM UTC

    This incident has been resolved.