White Label Communications incident
Call completion failures and degradation
Major Vendor's status page →
Resolved after 1 day 1 hour, affecting Inbound Calling and Outbound Calling, on March 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Inbound CallingOutbound Calling
Update timeline
- investigating Mar 12, 2026, 08:54 PM UTC
We are currently investigating issues in one of our data centers. The engineering team is actively investigating. We will provide any updates as they become available.
- identified Mar 12, 2026, 09:53 PM UTC
We have isolated the incident, and we are working towards a fix.
- identified Mar 13, 2026, 12:12 AM UTC
We are continuing to investigate the underlying issue. At this time, services appear to be stable.
- monitoring Mar 13, 2026, 11:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 13, 2026, 10:44 PM UTC
This incident has been resolved.
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