Whalebone incident

Admin Portal login failures

Ongoing since 02:00 PM UTC, affecting Europe (exo-01) and Europe (eu-01) and 1 more.

investigating Nov 11, 2026, 02:26 PM UTC

We are investigating an issue preventing users from logging in to the Whalebone Admin Portal. Login attempts fail with an authentication error. DNS resolution and other services are not affected. We will provide an update as soon as we have more information.

Started
Nov 11, 2026, 02:00 PM UTC
Resolved
Ongoing
Duration
● 51m
Detected by Pingoru
Nov 11, 2026, 02:00 PM UTC

Affected components

Europe (exo-01)Europe (eu-01)AuraAdmin PortalPeacemakerImmunityAdmin Portal

Update timeline

  1. investigating Nov 11, 2026, 02:26 PM UTC

    We are investigating an issue preventing users from logging in to the Whalebone Admin Portal. Login attempts fail with an authentication error. DNS resolution and other services are not affected. We will provide an update as soon as we have more information.

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