Webroot incident
Core EDR/MDR is experiencing an issue with workflows and alerts processing.
Ongoing since 02:44 AM UTC, affecting Core EDR/MDR.
Core EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. Updates on this issue will be sent every 2 hours or if there are any significant updates, whichever comes first. We appreciate your patience.
Affected components
Update timeline
- investigating Nov 06, 2026, 02:44 AM UTC
Core EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- investigating Nov 06, 2026, 04:24 AM UTC
Core EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. Updates on this issue will be sent every 2 hours or if there are any significant updates, whichever comes first. We appreciate your patience.
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