Is Webroot down?

Last checked 6m ago
Current status
Webroot is down

4 active incidents: Zix Encryption Services - Email Message Privacy (EMP) Users…, Content upload degraded in OCP US · +2 more

Official status page: https://status.webroot.com · Polled every 5 minutes · 263 components tracked

Webroot is reporting a major outage right now (last checked 6m ago). 4 active incidents on the official status page.

Real-time Webroot status, recent outages, and incident history — pulled directly from Webroot's official status page at https://status.webroot.com every 5 minutes. Pingoru tracks 263 Webroot services and has captured 210 incidents in the last 90 days (99.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Webroot reports a new incident — free for 5 monitors, no credit card.

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Webroot uptime 99.44% uptime · past 90 days
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Active incidents 3

  1. Ongoing ● 2h 9m
    Started Jun 13, 2026, 04:55 PM UTC
    Zix Encryption Services - Email Message Privacy (EMP)
    Timeline · 1 update
    • investigating · Jun 13, 2026, 04:55 PM UTC

      Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with portals tied to Azure (US East). Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3943986

    Latest: Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with portals tied to Azure (US East). Teams are currently assembled and working to resolve …

  2. Ongoing ● 3d 22h
    Started Jun 09, 2026, 08:47 PM UTC
    Core Collaboration for Engineering (xchange.us.opentext.com)Core ComplianceCore Content Management (corecontent.us.opentext.com)Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
    Timeline · 2 updates
    • investigating · Jun 09, 2026, 08:47 PM UTC

      We are currently experiencing degradation in the OCP US environment impacting content uploads. Teams are engaged in troubleshooting to resolve the issue.

    • monitoring · Jun 09, 2026, 11:03 PM UTC

      A fix has been implemented and we are monitoring the environment

    Latest: A fix has been implemented and we are monitoring the environment

  3. Ongoing ● 23d 2h
    Started May 21, 2026, 04:57 PM UTC
    Middle East ME22
    Timeline · 1 update
    • investigating · May 21, 2026, 04:57 PM UTC

      Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.

    Latest: Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be…

Recent outages & incidents

Past 90 days
  1. Resolved 23h 58m
    Started Jun 10, 2026, 09:39 PM UTC · Resolved Jun 11, 2026, 09:37 PM UTC
    Zix Hosted Exchange
    Timeline · 3 updates
    • investigating · Jun 10, 2026, 09:39 PM UTC

      We want to inform you of a recent service disruption affecting Outlook connectivity to our Exchange environment. Earlier today, during routine maintenance, some users experienced issues connecting to Outlook. Upon identifying the cause, our team promptly rolled back changes, which has resolved the issue. Service has now been fully restored, and Outlook connectivity is functioning normally. Tracking Number: IM3942421

    • monitoring · Jun 10, 2026, 09:39 PM UTC

      We want to inform you of a recent service disruption affecting Outlook connectivity to our Exchange environment. Earlier today, during routine maintenance, some users experienced issues connecting to Outlook. Upon identifying the cause, our team promptly rolled back changes, which has resolved the issue. Service has now been fully restored, and Outlook connectivity is functioning normally. Tracking Number: IM3942421

    • resolved · Jun 11, 2026, 09:37 PM UTC

      Zix Hosted Exchange experienced was unavailable for some users connecting via Outlook. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3942421

    Latest: Zix Hosted Exchange experienced was unavailable for some users connecting via Outlook. Service has been restored and is now being validated. We appreciate your patience. Tracking N…

  2. Resolved 1d 15h
    Started Jun 09, 2026, 08:17 PM UTC · Resolved Jun 11, 2026, 11:52 AM UTC
    Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)
    Timeline · 3 updates
    • investigating · Jun 09, 2026, 08:17 PM UTC

      Zix Encryption Services - Secure Cloud Email Encryption (AEE) is currently experiencing an issue with the delayed processing of emails sent to the DLP service. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM394167

    • monitoring · Jun 09, 2026, 11:25 PM UTC

      Zix Encryption Services - Secure Cloud Email Encryption (AEE) experienced an issue with the delayed processing of emails sent to the DLP service. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM394167

    • resolved · Jun 11, 2026, 11:52 AM UTC

      Zix Encryption Services - Secure Cloud Email Encryption (AEE) experienced an issue with the delayed processing of emails sent to the DLP service. No further reports have been received. The issue is now resolved. We appreciate your patience. Tracking Number: IM394167

    Latest: Zix Encryption Services - Secure Cloud Email Encryption (AEE) experienced an issue with the delayed processing of emails sent to the DLP service. No further reports have been recei…

  3. Resolved
    Started Jun 07, 2026, 06:30 AM UTC · Resolved Jun 07, 2026, 06:30 AM UTC
    Timeline · 1 update
    • resolved · Jun 07, 2026, 03:40 AM UTC

      The following applications in both North America (Li3) and Europe (AM3) were unavailable. Teams were assembled at the time and recoveries were seen after restarting Authentication and Entitlement services. Core Content Core for Success Factors Core Federated Compliance Core Collaboration for Engineering (Supplier Exchange) Reference: IM3940155

    Latest: The following applications in both North America (Li3) and Europe (AM3) were unavailable. Teams were assembled at the time and recoveries were seen after restarting Authentication …

  4. Resolved 5h 13m
    Started Jun 04, 2026, 08:00 PM UTC · Resolved Jun 05, 2026, 01:13 AM UTC
    Core EDR/MDR
    Timeline · 5 updates
    • investigating · Jun 04, 2026, 08:00 PM UTC

      Core EDR/MDR is currently experiencing service degradation. Partners in the U.S. data center may experience issues downloading agents. Teams are currently assembled and working to resolve the issue. We appreciate your patience. If you have any questions or concerns, please reach out to the Support Team.

    • monitoring · Jun 04, 2026, 09:07 PM UTC

      Core EDR/MDR experienced service degradation. Partners in the U.S. data center may have experienced issues downloading agents. Service has been restored and is now being validated. We appreciate your patience. If you have any questions or concerns, please reach out to the Support Team.

    • monitoring · Jun 04, 2026, 10:00 PM UTC

      Core EDR/MDR experienced service degradation. Partners in the U.S. data center may have experienced issues downloading agents. Service has been restored and is now being validated. We appreciate your patience. If you have any questions or concerns, please reach out to the Support Team.

    • monitoring · Jun 04, 2026, 11:00 PM UTC

      Core EDR/MDR experienced service degradation. Partners in the U.S. data center may have experienced issues downloading agents. Service has been restored and is now being validated. We appreciate your patience. Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first. If you have any questions or concerns, please reach out to the Support Team.

    • resolved · Jun 05, 2026, 01:13 AM UTC

      Core EDR/MDR experienced service degradation. Partners in the U.S. data center may have experienced issues downloading agents. The issue is now resolved. We appreciate your patience.

    Latest: Core EDR/MDR experienced service degradation. Partners in the U.S. data center may have experienced issues downloading agents. The issue is now resolved. We appreciate your patienc…

  5. Resolved 1h 13m
    Started Jun 03, 2026, 03:44 PM UTC · Resolved Jun 03, 2026, 04:57 PM UTC
    Fax Cloud Connect (RightFax)Fax2Mail
    Timeline · 3 updates
    • investigating · Jun 03, 2026, 03:44 PM UTC

      Fax Cloud Connect (RightFax) and Fax2Mail are currently experiencing intermittent connectivity issues that started on 3 June 2026 at 10:26 UTC. Clients are unable to access the portal to send faxes. Teams are currently assembled and working to resolve the issue. Backlogs exist and are currently being processed. We appreciate your patience. Tracking Number: IM3938188

    • monitoring · Jun 03, 2026, 04:25 PM UTC

      Fax Cloud Connect (RightFax) and Fax2Mail experienced intermittent connectivity issues that started on 3 June 2026 at 10:26 UTC and were restored at 15:26 UTC. Clients were unable to access the portal to send faxes. Service has been restored, and backlogs are being processed. We appreciate your patience. Tracking Number: IM3938188

    • resolved · Jun 03, 2026, 04:57 PM UTC

      Fax Cloud Connect (RightFax) and Fax2Mail experienced intermittent connectivity issues that started on 3 June 2026 at 10:26 UTC and were restored at 15:26 UTC. Clients were unable to access the portal to send faxes. Backlogs have been cleared at 16:50 UTC, and the issue is now resolved. We appreciate your patience. Tracking Number: IM3938188

    Latest: Fax Cloud Connect (RightFax) and Fax2Mail experienced intermittent connectivity issues that started on 3 June 2026 at 10:26 UTC and were restored at 15:26 UTC. Clients were unable …

See the full Webroot outage history

55 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 60 incidents View full outage history →