WebEx incident

Webex Meetings: Some users may experience video call join failures

Minor Resolved View vendor source →

WebEx experienced a minor incident on July 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 03:27 PM UTC
Resolved
Jul 20, 2026, 03:27 PM UTC
Duration
—
Detected by Pingoru
Jul 20, 2026, 03:27 PM UTC

Update timeline

  1. monitoring Jul 20, 2026, 02:41 PM UTC

    Component Status: Government / Webex Meetings - N. America (West) - degraded_performance Government / Webex Meetings - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue causing intermittent video call join failures. Some users attempting to join meetings using video devices / SIP connections may experience call join failures. Additionally, some users attempting to join audio via PSTN may experience failures. We will provide the next update in one hour or sooner if new information becomes available. We are working towards restoring services and apologize for the inconvenience this may cause. Jul 20, 14:46 UTC