WebEx incident

Webex Meetings: Users may experience one-way audio or dead air when using Call Me during meetings

Minor Resolved View vendor source →

WebEx experienced a minor incident on October 15, 2026, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 04:20 PM UTC
Resolved
Oct 15, 2026, 07:30 PM UTC
Duration
3h 9m
Detected by Pingoru
Oct 15, 2026, 04:20 PM UTC

Update timeline

  1. monitoring Oct 15, 2026, 04:20 PM UTC

    Component Status: Government / Webex Meetings - N. America (West) - degraded_performance Government / Webex Meetings - N. America (East) - degraded_performance Regions: N. America (East), N. America (West) investigating - Engineering is investigating an issue where some users may experience dead air or one-way audio when using the Call Me feature during meetings. As a workaround, users may be able to join audio using computer audio or direct dial-in with the meeting number and attendee ID while the investigation continues. We apologize for any inconvenience this may cause. We will provide another update within one hour or sooner if we have additional information. Oct 15, 16:22 UTC