WebEx incident

Webex Calling: Inbound call failures impacting Cisco Calling Plan users in the Canada region

Minor Resolved View vendor source →

WebEx experienced a minor incident on October 10, 2026, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2026, 06:55 PM UTC
Resolved
Oct 10, 2026, 09:29 PM UTC
Duration
2h 33m
Detected by Pingoru
Oct 10, 2026, 06:55 PM UTC

Update timeline

  1. monitoring Oct 10, 2026, 06:55 PM UTC

    Component Status: Commercial / Webex Calling - Canada - degraded_performance Regions: Canada investigating - Engineering is investigating an issue that is causing some Cisco Calling plan users in the Canada region to experience failures with inbound calls. We are working to restore service as quickly as possible and apologize for any inconvenience this may cause. Oct 10, 18:55 UTC