WebEx incident

Collaboration Control Hub: Data errors in Workspaces CSV files exported for bulk management

Minor Resolved View vendor source →

WebEx experienced a minor incident on October 2, 2026, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 12:47 PM UTC
Resolved
Oct 02, 2026, 06:51 PM UTC
Duration
6h 3m
Detected by Pingoru
Oct 02, 2026, 12:47 PM UTC

Update timeline

  1. monitoring Oct 02, 2026, 12:47 PM UTC

    Component Status: Government / Collaboration Control Hub - N. America (West) - degraded_performance Government / Collaboration Control Hub - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue impacting the bulk management of Webex Workspaces from Collaboration Control Hub. Administrators are currently unable to export workspaces to CSV for bulk management tasks. We will provide the next update in one hour or sooner should significant progress occur. We are working to restore the service and apologize for any inconvenience this may cause. Oct 2, 12:47 UTC