WebEx incident

Gateway and Solutions: Some users may experience intermittent degraded audio/video quality when joining Microsoft Teams meetings via VIMT

Minor Resolved View vendor source →

WebEx experienced a minor incident on September 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 07:14 PM UTC
Resolved
Sep 02, 2026, 07:14 PM UTC
Duration
—
Detected by Pingoru
Sep 02, 2026, 07:14 PM UTC

Update timeline

  1. monitoring Sep 02, 2026, 04:21 PM UTC

    Component Status: Commercial / Gateway and Solutions - N. America (East) - degraded_performance Regions: N. America (East) investigating - Engineering is investigating an issue where some use may experience intermittent degraded audio/video quality when joining Microsoft Teams meetings via CVI. This issue is exclusive to users connecting through the Virginia data center. We will provide the next update in 30 minutes or sooner if new information becomes available. Thank you for your patience while we work to address this service incident. Sep 2, 16:21 UTC