WAVELY incident
Emergency FW upgrade on hosting provider side starting 15th Aug at 6am
Notice Vendor's status page →
Resolved after 1 day 15 hours, affecting Mobile Core, on August 14, 2024.
FW upgrade rollbacked, now services are restored, we keep this under monitoring
Affected components
Mobile Core
Update timeline
- investigating Aug 14, 2024, 06:20 PM UTC
Service interruptions might occur for SMPP and SIM card data services.
- investigating Aug 15, 2024, 06:23 AM UTC
Data services impacted, issue reported to the hosting provider, analysis is ongoing. SMS and voice services are not impacted.
- monitoring Aug 15, 2024, 07:56 AM UTC
FW upgrade rollbacked, now services are restored, we keep this under monitoring
- resolved Aug 16, 2024, 10:13 AM UTC
Firewall upgrade is now finished, services are operational.
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