WAVELY incident

New connections for US customer are heavily degraded at the moment

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Resolved after 16 hours 45 minutes, affecting Mobile Core, on September 11, 2026.

monitoring Sep 11, 2026, 03:44 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 11, 2026, 01:24 PM UTC
Resolved
Sep 12, 2026, 06:10 AM UTC
Duration
16h 45m
Detected by Pingoru
Sep 11, 2026, 01:24 PM UTC

Affected components

Mobile Core

Update timeline

  1. investigating Sep 11, 2026, 01:24 PM UTC

    New connections for US customer are heavily degraded at the moment, resulting in no Internet connections. We are working on a solution.

  2. monitoring Sep 11, 2026, 03:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 12, 2026, 06:10 AM UTC

    This incident has been resolved.

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