WAVELY incident

Data service on SIM cards affected

Resolved after 4 days 6 hours, affecting Mobile Core, on December 5, 2024.

monitoring Dec 05, 2024, 09:35 AM UTC

Routing issue found on our upstream provider network. This was fixed and service is restored. We are currently monitoring the service.

Started
Dec 05, 2024, 08:48 AM UTC
Resolved
Dec 09, 2024, 03:39 PM UTC
Duration
4d 6h
Detected by Pingoru
Dec 05, 2024, 08:48 AM UTC

Affected components

Mobile Core

Update timeline

  1. investigating Dec 05, 2024, 08:48 AM UTC

    We are currently investigating this issue

  2. monitoring Dec 05, 2024, 09:35 AM UTC

    Routing issue found on our upstream provider network. This was fixed and service is restored. We are currently monitoring the service.

  3. resolved Dec 09, 2024, 03:39 PM UTC

    Issue is now fixed.

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